🔐 Fulu Online Shop – Privacy Policy

Effective Date: October 2025
Applies to: All users of www.fulu.services and affiliated merchant platforms

📌 Overview

Fulu Online Shop (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile applications, and services.

🧾 Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, shipping address
• Account Details: Username, password, order history
• Payment Information: Billing address, payment method (processed securely via third-party gateways)
• Device & Usage Data: IP address, browser type, device ID, pages visited
• Optional Data: Product reviews, survey responses, wishlist items

 🎯 How We Use Your Information

 We use your data to:

• Process orders and deliver products
• Provide customer support and respond to inquiries
• Personalize your shopping experience
• Send promotional offers (with your consent)
• Improve our website and services
• Comply with legal obligations and prevent fraud

 🔄 Sharing & Disclosure

 We do not sell your personal data. We may share information with:

• Payment processors for secure transactions
• Logistics partners for order delivery
• Customer service platforms for support
• Regulatory authorities when required by law

All third-party partners are contractually obligated to protect your data.

 🛡 Data Security

  We implement industry-standard security measures including:

• SSL encryption
• Secure server infrastructure
• Access controls and authentication protocols
• Regular audits and vulnerability assessments

🇵🇭 Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the right to:

• Access and correct your personal data
• Withdraw consent at any time
• Request deletion of your data (subject to legal retention requirements)
• File complaints with the National Privacy Commission (NPC)

 🍪 Cookies & Tracking

 We use cookies to enhance your experience. You can manage cookie preferences via your browser settings. Disabling cookies may  affect site functionality.

 📬 Contact Us

 For privacy-related inquiries, contact:
 Email: support@fulu.services